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QuickBooks Subscription Has Lapsed Error – [Solved]

QuickBooks is powerful accounting software that provides many users with business-related accounting services. It is mainly designed to help small and medium-sized businesses. It is locally installed on the computer, which needs to update regularly. But sometimes, while updating the QuickBooks Desktop, users face QuickBooks Subscription has lapsed error. When you subscribe to the QuickBooks Payroll serviced in the QuickBooks Desktop, then the subscription gets renewed automatically. At the time of renewal, the amount will deduct from your account, debit card, or credit card. But when the transaction failed, an error message appear on the screen. You may also get the billing information update or verify the subscription message. With his blog, we are going to provide solutions that can fix your QuickBooks subscription issue.

How to Fix QuickBooks Subscription Has Lapsed Error?

Solution 1: Update Your Billing Details

When your billing details are not updated, and the system opting the same wrong details automatically, then your QuickBooks Desktop subscription can’t be renewed. So to pay the subscription amount, update your billing info with the following:

  1. Firstly, sign in to the CAMPs (Customer Account Management Portal) ad an Admin user.
  2. Secondly, from the Products and Services, choose QuickBooks Desktop.
  3. Now, choose the Details next to the QuickBooks Product.
  4. After that, choose Edit next to Payment Method.
  5. Here, update your payment info, and click on Save and Close after updating.
  6. Next, open the QuickBooks Desktop and select the Help menu.
  7. Hover over Manage My License and choose Sync License Data Online.

Solution 2: Install QuickBooks Desktop Updates

When the QuickBooks subscription has lapsed, you can update the QuickBooks Desktop to fix the error. Following are the steps to update:

For Windows Versions

Set Auto-Download

You can configure updates to download automatically in the background.

  1. Select Help menu>>Update QuickBooks Desktop.
  2. Then, choose Options.
  3. Now, to enable automatic updates, select Yes. Tip: You must do this for each machine on your network if you want to share automatic downloads.
  4. Choose Close
  5. When updates are available, QuickBooks will download them.

Manually update

When the QuickBooks subscription expired you can update the QuickBooks manually with the new features with the following steps:

  1. Select Help menu>>Update QuickBooks Desktop.
  2. Choose Update Now, then Get Updates.
  3. Close and reopen QuickBooks once the update is complete.
  4. When prompted to apply the update, choose Yes.
  5. At last, Restart your computer after the update.

For Mac Versions

Fix the QuickBooks subscription has lapsed error in the Mac with the following steps:

Approach 1: Download the update multiple times.
  1. Select Check for QuickBooks Updates from the QuickBooks menu.
  2. Choose Install and Relaunch.

Try this at least a few times to see if the update release number moves forward. If it doesn’t work, try Solution 2.

Approach 2: Download updates from our download page.
  1. Select the normal setup from the Downloads & Updates page.
  2. Choose your country using the Select Country dropdown.
  3. Choose your product from the Select Product menu.
  4. Choose your version from the Select Version dropdown menu (year).
  5. Choose Search.
  6. Choose Get the most recent updates.
  7. When the download is complete, double-click the file to install the update. Restart your computer after the update.

Solution 3: Use QuickBooks Install Diagnostic Tool

The Install Diagnostic Tool will fix the QuickBooks subscription has lapsed error by fixing the installation of QuickBooks Desktop. But to use the tool, you have to download and install the QuickBooks Tool Hub program. The Install diagnostic tool is a component of Tool Hub. When you are done with the installation of Tool Hub, follow the given steps:

  1. Firstly, open the QuickBooks Tool Hub after the installation.
  2. Then, click on the Installation Issues tab.
  3. Now, click on the Install Diagnostic Tool to repair the required Windows installation files essential to run QuickBooks.
  4. After that, click on the OK button after the repair.
  5. Lastly, open the QuickBooks Desktop with the data file.

Solution 4: Restore the Product and License

QuickBooks Desktop saves a file to your hard drive containing your product and license information. When the QuickBooks subscription has lapsed error occurs, and the file is simple to restore:

  1. Obtain product and license information.
  2. QuickBooks Desktop should be closed.
  3. Navigate to the Windows Start menu.
  4. Enter Run into the search box and press Enter.
  5. Enter C:/Program/Data/Intuit/Entitlement Client/tv8 and then press Enter. If this does not open a folder, try C:/Program/Data/Intuit/Entitlement Client/v6.
  6. Look for the EntitlementDataStore.ecml file. Select Delete from the context menu. To be certain, select Yes.
  7. Launch QuickBooks Desktop and head toward your company file.
  8. Follow the on-screen prompts to re-register QuickBooks with your product and licensing information.

Now, you are able to fix the QuickBooks subscription has lapsed error with the above-stated solutions. It is recommended to constantly update your billing info and the QuickBooks Desktop program to avoid this type of issue. Thank You!

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