In recent years, Rich Communication Services (RCS) has transformed the way Android users send and receive messages. As a next-generation upgrade to SMS and MMS, RCS brings modern features like read receipts, typing indicators, high-resolution media sharing, and even end-to-end encryption in some cases. But what happens when you switch phones, change carriers, or upgrade your operating system?
This article explores what RCS is, how it works, and what users need to understand about its behavior during transitions — including switching devices, moving between carriers, or shifting from Android to iOS and back.
What Is RCS and Why Does It Matter?
RCS (Rich Communication Services) is a communication protocol developed to replace the aging SMS and MMS standards. It brings features typically found in popular messaging apps like WhatsApp, Telegram, or iMessage directly to your default texting app — usually Google Messages on Android devices.
Some key features include:
- Real-time typing indicators
- Read and delivery receipts
- Group chat enhancements
- High-quality photo and video sharing
- Location sharing
- End-to-end encryption (only on Google Messages for one-on-one chats)
Because RCS Message runs over the internet rather than through the traditional cellular network, it behaves more like a cloud-based chat app. However, it’s still tied to your phone number, and that’s where switching devices or carriers can get a bit tricky.
What Happens to RCS When You Switch Devices?
When switching phones whether upgrading to a new Android device or changing platforms entirely your RCS messaging experience can vary depending on a few factors.
1. Switching Between Android Devices
If you’re moving from one Android phone to another, especially between phones that use Google Messages, the process is fairly smooth.
Here’s what typically happens:
- Google Messages restores chat settings if you back up your data using Google Backup.
- Your phone number remains the same, so RCS chat features can automatically be reactivated on the new device after verification.
- Your conversation history (including RCS chats) may be restored if you use cloud backup. Otherwise, old chats won’t appear on your new phone.
To avoid issues:
- Make sure chat features are deactivated on the old device before switching.
- Open Google Messages on your new device and enable chat features under Settings > Chat Features.
Pro tip: Google has introduced multi-device support in some cases, so you may not lose your RCS capabilities immediately upon device change. However, some features (like encryption) may be tied to a single active session.
2. Switching from Android to iPhone
Here’s where things get more complicated.
Since Apple has not yet officially rolled out support for RCS (though it is expected in 2024), messages sent from Android to iPhone will revert to SMS or MMS, losing all RCS functionality.
If you switch from Android to iPhone:
- RCS messages won’t work on your iPhone. You’ll use SMS/MMS or iMessage (for other Apple users).
- Your RCS chat history won’t transfer to iMessage.
- If you keep your same phone number, deactivate RCS on your old Android phone to avoid messaging issues.
To deactivate RCS manually:
Visit Google’s Chat Features deactivation page and enter your phone number to ensure you’re unregistered from RCS.
What Happens to RCS When You Change Carriers?
Whether you’re looking for better coverage or lower monthly bills, changing carriers is common. Fortunately, RCS has evolved to the point where your messaging experience likely won’t be affected too much — if you’re using Google Messages.
1. With Google Messages and Jibe
Google operates its own RCS infrastructure called Jibe, which works independently of your mobile carrier. If you’re using Google Messages with Jibe support, your RCS chat features will continue to work regardless of which carrier you’re using, as long as your phone number remains the same.
This means:
- No need to re-register RCS settings
- Chat features resume automatically after SIM activation
- You continue to get end-to-end encryption and all RCS features
2. With Carrier-Based RCS (Non-Google)
Some carriers, such as Verizon, AT&T, or T-Mobile, may use their own RCS implementations, which can vary in functionality and compatibility. If you were using a carrier-specific messaging app (like Verizon Messages), you might lose certain features when you switch.
You may need to:
- Download Google Messages
- Switch to Google’s RCS infrastructure (Jibe)
- Re-verify your phone number
Pro tip: To avoid compatibility issues when changing carriers, using Google Messages is the most future-proof option.
RCS and Dual SIM Devices
If you’re using a dual SIM phone, RCS only works with one phone number at a time. You can select which SIM is enabled for RCS under the Google Messages settings.
When switching between SIMs or using a different number, you may need to:
- Re-register RCS for the new number
- Disable RCS on the previous number (if no longer in use)
Backup and Restoring RCS Chats
Unfortunately, backing up RCS message history is not as straightforward as it is for apps like WhatsApp API, which offer integrated cloud backups.
Here’s what you need to know:
- Google Messages does not currently support direct backup of RCS messages to Google Drive.
- Only SMS and MMS messages are backed up via system settings.
- RCS chats are tied to your device session, and switching devices without full app backup means RCS chat history may be lost.
If you want to preserve important RCS messages:
- Consider taking screenshots of essential conversations.
- Use third-party backup apps (although these may not support RCS properly).
- Keep your old device powered on and accessible as a reference.
Frequently Asked Questions
1. Will RCS stop working when I change SIM cards?
If you change your phone number (SIM), you’ll need to re-register for RCS. If you’re keeping the same number, RCS should reconnect automatically, especially via Google Messages.
2. Can I use RCS on two devices at the same time?
Currently, RCS is primarily supported on a single active device. Multi-device support is limited and does not function like WhatsApp’s linked devices yet.
3. Do I lose RCS encryption when I switch phones?
Yes — end-to-end encryption is tied to the specific device and active session. When you switch phones, encryption for one-on-one chats resets and must be re-established.
RCS in a Mobile World
As mobile messaging continues to evolve, RCS is positioning itself as a universal alternative to outdated SMS — and even a rival to messaging giants like WhatsApp and iMessage. But because it’s still a phone-number-based protocol with device-dependent sessions, switching phones or carriers can introduce complications.
The good news is that using Google Messages and its Jibe platform ensures maximum compatibility and continuity when moving between devices or providers. As more users adopt RCS and as Apple prepares to introduce support, a more seamless cross-platform future is on the horizon.
Until then, being aware of how RCS functions during transitions will help you avoid missed messages, lost chats, or frustrating bugs — and make the most of the rich communication experience it offers.